Your Information
Privacy Policy
A short, honest account of what this website does with information, which is very little.
What this site collects
A brochure site, not a data operation
This website is a set of plain pages describing chimney services and a phone number to call. It has no accounts, no logins, no shopping cart and no forms, so there is very little for a policy like this to cover.
Who this policy comes from
This website is operated by Local Chimney Services, a chimney sweeping, inspection and repair business serving Greenwich, CT and the surrounding lower Fairfield County communities. Where this policy says we, us or our, it means that business.
What your browser sends automatically
Like every website, this one is delivered by a web server, and your browser has to identify itself to receive a page. That typically includes your network address, the type of browser and device you are using, the page you asked for, the page that referred you and the time of the request. Records of that kind are handled by the hosting provider as part of running and securing the server. They are technical records, not a profile of you, and we do not use them to try to identify individual visitors.
There are no forms on this site
This site does not ask you to type anything. There is no enquiry form, no booking form, no newsletter sign up and no account to create, so the website itself does not gather your name, your address or any other personal detail. Everything on these pages is there to be read, and the way to reach us is to call.
If you phone us
A call you make to the business is handled as an ordinary business enquiry. To answer your question, book a visit and carry out the work, we note the practical things you tell us: a name, a phone number, the property address and a description of the chimney or appliance concerned. That information is used to schedule and complete the work and to keep a service record for the property. It is kept for as long as it is useful for those purposes and is shared only with the people who need it to do the job.
Questions are answered on the phone by the people who do the work, seven days a week.
Call to ScheduleCookies, links and questions
The rest of it, plainly put
Cookies and website statistics
This site may use basic cookies or a standard website statistics tool to understand in general terms how many people visit and which pages they read. That kind of measurement is reported as totals and trends rather than as information about a named person, and it is used only to keep the site useful. If you would rather not allow cookies at all, every modern browser lets you block or clear them in its settings, and these pages will still work.
We do not sell your information
We do not sell, rent or trade personal information, and we do not pass customer details to marketing companies or lead brokers. Information you give us over the phone is used to do the chimney work you asked about. The only other circumstances in which it would be shared are where we are required to by law, or where a supplier genuinely needs it to complete part of the job.
Links to other websites
Some pages may link to sites run by other organisations, such as safety bodies, manufacturers or mapping services. Once you follow a link like that you are on someone else's site, under their privacy practices rather than ours. It is worth reading their policy if you are concerned about what they collect.
Children
This website is aimed at homeowners and property managers arranging chimney work. It is not directed at children, and we do not knowingly gather information about them.
Changes to this policy
If the way the site works changes, this page is updated to match. The version published here is the one that applies.
Asking a privacy question
If you want to know what we hold about a job at your property, ask us to correct it, or ask us to remove it where we are free to do so, phone the business and say so. There is no ticket system to go through and no portal to log into. Someone will deal with it directly.
Booking the heating season now
Straight answers, on the phone
Whether it is a question about this page or about the flue in your living room, the same number reaches us.